Returns & Exchanges Policy
At Gulf Basket, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we’re here to make the return process simple and hassle-free.
🔄 Eligibility for Returns
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Items must be returned within 7 days of delivery.
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Products must be unused, unworn, and in their original packaging.
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Proof of purchase (order number or invoice) is required.
🚫 Non-Returnable Items
For hygiene and safety reasons, certain products such as personal care items, undergarments, and opened food items cannot be returned.
💵 Refunds
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Once your return is received and inspected, we will process your refund to the original payment method or offer store credit (depending on your choice).
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Refunds may take 5–10 business days to appear, depending on your bank/payment provider.
🔁 Exchanges
If you would like to exchange an item for a different size, color, or product, please contact our support team, and we’ll arrange it for you (subject to availability).
📞 How to Start a Return
Simply reach out to us via:
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📧 Email: support@gulf-basket.store
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📞 WhatsApp/Phone: +971 (your number here)
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💬 Live Chat on our website
We’ll guide you through the return process step by step.