1. How do I place an order?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Choose your preferred payment method and confirm your order.
2. What payment methods do you accept?
We accept Cash on Delivery (COD), Credit/Debit Cards, and other secure online payment options.
3. Do you offer Cash on Delivery?
Yes ✅ We offer COD across the UAE and GCC for your convenience.
4. How long does delivery take?
Orders are usually delivered within 2–5 business days across the UAE and 3–7 business days in other GCC countries.
5. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email/WhatsApp so you can monitor the delivery status.
6. What is your return & exchange policy?
You may request a return or exchange within 7 days of receiving your order if the item is unused, in its original condition, and with packaging.
7. Do you ship outside the UAE?
Yes, we deliver across the GCC region. For other international locations, please contact our support team.
8. How can I contact customer support?
You can reach us anytime through: